Staff Spotlight: Andy
The great part of a family run business is having a close knit team of experienced staff. This team is the foundation of our business, so we wanted to give you the chance to get to know everyone a bit better.
Andy, our longest serving member of staff, talks about his experiences working at Saymor.
How long have you worked for Saymor?
What is your role?
This is a difficult one, primarily I am a salesman but I also work on the delivery side of the business and receiving deliveries to our warehouse.
How did you first discover the company?
A friend of mine worked for the company and asked if I wanted any work, I did some delivery work at first, then after 2 years was promoted to the stores.
What is your favourite product?
My favourite product is the ‘Natural Ortho’ with 2000 firm pocket springs and natural fillings (cotton, silk, cashmere and wool), it’s what I sleep on at home as I do a lot of heavy lifting it works wonders on my back.
Do you live locally? If so, where?
For the first 4 years of working for the company I lived in Ross-On-Wye but now I live in Lydbrook in the Forest of Dean.
What is your favourite memory of working at Saymor?
Breaking the record for the highest figure taken in one day, in 2012 I broke the record in our Ross store then beat it in our Stroud store in 2016.
What is your favourite part of the job?
Dealing with customers on the shop floor, no two customers are the same I like hearing about all the different stories people come out with and situations they have been in.
What would you say is the biggest challenge about working in the stores?
I don’t find anything particularly challenging working in the stores.
What is your biggest tip for someone who is looking for a new mattress?
Never sacrifice quality for depth, the most common thing we hear is that mattress is too deep. But with the pocket springs and fillings they are going to be deep, it is much better for you to buy a lower base than going for a shallower (cheaper) mattress that will last, if you’re lucky half the time.
What do you think are going to be the hottest sleep products this year?
I still believe traditional methods of making mattresses are the best, natural fillings are a lot cooler for those hot summer nights, and at least 1500 pocket springs will give you the support you need. It’s a lot easier to make a bed warmer than to make a bed cooler.